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For independent freight agents who refuse to stay capped

We Run the Back Office.
You Grow the Business.

We're not a back-office vendor. We're the strategic growth partner that lets you scale without sacrificing what you built.

For fifteen years we've watched great agents get buried in the operational work that grew their book. DLT exists to take that weight back, so you can return to the work you're actually paid for.

Under 20 min Quote response time, during business hours
Same-day resolution Most issues resolved same day, with escalation within 24–48 hours
99%+ Accuracy across quotes, documentation, and updates
4.5+ / 5 Agent satisfaction score
How Our Process Works - DLT Transpo

How Our Process Works

1

Schedule Your Discovery Call

Meet with a member of the DLT leadership team where we'll learn about your agency's goals and challenges so we can tailor solutions that fit your book of business.

2

Choose Your Level of Support

Whether you need a done-for-you, full service back-office solution or simply want to start with customer service support, we can customize a plan that fits your agency.

3

Meet Your Dream Team

We'll introduce you to your dedicated pod (Customer Support Specialists, Logistics Coordinators and/or Invoice Resolution experts) to ensure maximum alignment from day one.

4

Systems Setup & Training

We connect with your TMS, email and carrier/customer contacts for a seamless transition. Once connected, we'll set up quick training sessions to ensure your Dream Team is aligned with your processes, preferences and customer expectations.

5

Launch & Optimize

Your DLT team starts handling tasks so you can have your time back to focus on revenue generating tasks.

6

On-Going Collaboration

Ongoing reporting and check-ins ensure continuous improvement, measurable results and revenue growth.

2025 Totals

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Agents we Partnered with

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Customers we Serviced

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Shipments we Nurtured

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Total Gross Revenue

Why Work with Us?

We're a true partner.

We support freight agents with real solutions, reliable service, and

a growth-driven mindset.

We solve problem fast.

We solve freight issues fast, from dispatch delays to claims and customer communication.nt

We help you grow

We help you grow by handling

logistics tasks so you can

focus on sales.

9 Specializations.

One Purpose.

We specialize in 9 key areas to simplify operations and drive agent growth.

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Operational 12 hours a day Monday through Friday.

Our Services

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How We Support Your Operations

Specialized pods that plug into your brokerage to scale capacity and elevate customer experience.

Load Management

Track, tender, and monitor loads to keep freight moving on time.

Daily Operations
Support

Inbox triage, updates, and proactive communication with shippers and carriers.

Documentation &
Accuracy

PODs, rate cons, BOLs, and data hygiene to reduce claim risk.

Financial & Customer
Support

Billing prep, invoice resolution, and customer portals managed end‑to‑end.

Custom Workflow
Integration

Playbooks tailored to your TMS, SOPs, and account nuances.

Modes We Specialize In

Specializations
LTL
TRUCKLOAD
PARTIAL TRUCKLOAD
TEMP CONTROLLED
HOT SHOT
TRADE SHOW
WAREHOUSING
EXPEDITED FREIGHT
INTERNATIONAL

What Our Clients Have to Say

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Logistics is not just about moving things. It's about moving people forward.

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